What Should I Do If My Gas Fire Starter & Ignition Doesn’t Work?
Gas fires work in the same manner in which all gas appliances are designed, and they all work using the same fundamental frame work. The natural gas (or LPG) is dispersed into the fire chamber and ignited with a spark. The spark can be created by a simple batter ignition system or a sophisticated circuit using a side control or remote. Regardless of the input method, the fire needs a spark to ignite (just like your gas hob does). If your gas fire stops igniting automatically then intuitively there is a problem with the sparking mechanism of the fire.
What you should try:
1. Consider trying to replace the battery
(if the fire has a battery). Essentially even if you can hear a sparking noise, there may not be enough power in the battery to cause the fire to ignite. The battery is located under the fret of the fire (bottom grill). 2. The position of the fuel bed (logs or coal on top of fire) may affect the ignition of the fire
and make it work inconsistently. This means the fire may not function properly if the coal/logs are blocking the air flow of the fire. On most fires, the fuel bed (pebbles or coal etc) are clearly labeled at the back and the fire instructions clearly specifies how you should position them 3. If you are unable to get the fire to work after following these simple steps then you should contact the manufacturer and also contact a Gas Safe registered installer to inspect the fire
and offer any advice based upon inspection. It is important to never carry out any gas work yourself as this sort of work must be done legally by a qualified tradesmen for health and safety reasons